Built reusable UI components with sass, React, Typescript and ES6
from Zeplin designs. Wrote documentation.
Conducted stakeholder interviews for user research, tracked user
feedback with AirTable, created user personas and tracked feature
requests
Ran user testing sessions on design prototypes, tracked user
feedback with AirTable
Support Engineer, ReCollect (remote), 2018
Tech support for 300 municipalities and their end users
Improved internal support tool with JavaScript in a custom web app
on FreshDesk
Generated metric reports with PostgreSQL, Form integration with
SeeClickFix API, GIS data imports with FME Workbench.
Wrote tech documentation that onboarded 5 team members
Bug triage and reproduction on SauceLabs, LogDNA, Pivotal Tracker.
Dev environment on Docker, tmux, vim.
Front End Developer, Mirum, 2016 – 2017
Built and tested emails on 40 clients and browsers, quality-tested
email automation tool
Wrote documentation for web accessibility (a11y) standards
Attended client briefings for product requirements, refined QA
spec for emails
Git workflow and JIRA ticketing, sitemapping with PowerMapper
App Development Consultant, Trinity Square Video, 2017 – 2018
Collaborated with 2 developers to research and test different VR
libraries. Created a web and mobile app gallery of VR artwork that
don’t require a headset to view.
Launched V/Art Projects on iOS and Android.
Helped with creating VR art exhibition in a mobile app, provided
artists with tech support in adapting their work to EEVO and
JanusVR platforms